Reviews for Proton Pass
Proton Pass by Proton
Review by Blum
Rated 4 out of 5
by Blum, 4 months agoAfter a decade of using KeePass and Bitwarden, I switched to Proton Pass six months ago (used on Windows, macOS, Ubuntu and my smartphone). I'm not going back!
What I like:
- In my experience, autofill is much more consistent than other managers (with only a few rare exceptions).
- As a paid user, the "hide-my-email" alias feature is a game-changer, no need for "+ addressing", and the integration with Proton Monitor came handy a few times already.
- The vault is type-rich. I knew the usual (logins, notes, and bank cards, passwords). I though the "Other" category was just for "Misc" entries, but recently discovered it has a lot of dedicated templates (API creds, DB creds, server creds, license keys, SSH keys, Wi-Fi networks, bank account details, crypto wallets, driving licenses, medical info, memberships, passports, loyalty programs, and SSN). It is much more organized than using generic "secure notes" for everything. It feels like an actual wallet.
The only pain point:
- The passkey experience (I'm a big advocate and user of passkeys) but found the implementation to be inconsistent. While the team is helpful, I’ve found that troubleshooting these issues is quite a time-sink for a user. It often requires testing across different browsers, clearing existing keys, and starting with fresh profiles, on various browsers, just to isolate the cause. As much as I want to help improve the tool, the "investigation" process is too tedious so I stopped after a few tickets. I'm hopeful this stabilizes soon so it can be as seamless and great as the rest of the app.
Overall, the extension is great, I definitely recommend it!
What I like:
- In my experience, autofill is much more consistent than other managers (with only a few rare exceptions).
- As a paid user, the "hide-my-email" alias feature is a game-changer, no need for "+ addressing", and the integration with Proton Monitor came handy a few times already.
- The vault is type-rich. I knew the usual (logins, notes, and bank cards, passwords). I though the "Other" category was just for "Misc" entries, but recently discovered it has a lot of dedicated templates (API creds, DB creds, server creds, license keys, SSH keys, Wi-Fi networks, bank account details, crypto wallets, driving licenses, medical info, memberships, passports, loyalty programs, and SSN). It is much more organized than using generic "secure notes" for everything. It feels like an actual wallet.
The only pain point:
- The passkey experience (I'm a big advocate and user of passkeys) but found the implementation to be inconsistent. While the team is helpful, I’ve found that troubleshooting these issues is quite a time-sink for a user. It often requires testing across different browsers, clearing existing keys, and starting with fresh profiles, on various browsers, just to isolate the cause. As much as I want to help improve the tool, the "investigation" process is too tedious so I stopped after a few tickets. I'm hopeful this stabilizes soon so it can be as seamless and great as the rest of the app.
Overall, the extension is great, I definitely recommend it!
Developer response
posted 4 months agoThank you for your support. We appreciate the detailed feedback. Rest assured, we're constantly working on improving our service in every way possible in order to provide the best user experience. Your input is of great importance to us, therefore feel free to reach back whenever you stumble upon any issues. We're always eager to help.
3,391 reviews
- Rated 5 out of 5by Firefox user 20095576, 10 hours ago
- Rated 5 out of 5by Firefox user 20093882, a day ago良いです
Googleのパスワードマネージャからインポートした際同じアカウントのまとまっていたアイテムが、URLごとに分かれて保存されたので再びまとめる必要があった点
2FAが無料だと3つしか保存できない点
が強いて言えば不満 - Rated 5 out of 5by Firefox user 20092500, 2 days agoExtremely convenient and also secure by means of the timer before locking and clearing the clipboard (this only after giving permission too) :) As always, Proton is ahead of the curve!
- Rated 5 out of 5by Simi, 2 days ago
- Rated 5 out of 5by rynn, 2 days ago
- Rated 5 out of 5by Ilan Cartaya, 3 days ago
- Rated 5 out of 5by Firefox user 16934028, 4 days agoOverall it's fast, ergonomic and works without getting in the way. Some arbitrary limitations if you don't have the ultimate subscription but nothing dealbreaking.
- Rated 5 out of 5by Frédéric JACQUES, 4 days ago
- Rated 5 out of 5by Firefox user 20088437, 4 days agoI find this extension very useful, but still somewhat lacking in my particular use case.
I share web site passwords among several browsers, and don't feel comfortable giving each of them (or even: any of them) full access to all the vaults. A compromise in one browser or any of its extensions shouldn't risk to expose high value assets like credit cards or infrastructure level passwords. Yet it doesn't seem possible to restrict access (I have a Proton Unlimited subscription) to one particular vault.
I worked around this by creating an additional free account solely to manage these less critical passwords: one can't compromise what's not even there. I'm not even sure whether this procedure is acceptable use, I didn't find anything against it but then I didn't look very hard.
I also noticed that access tokens have been introduced recently, so maybe features like this are on the roadmap somewhere. - Rated 5 out of 5by laurin, 4 days ago
- Rated 5 out of 5by circle045, 4 days ago
- Rated 5 out of 5by Thinsho, 4 days ago
- Rated 5 out of 5by F33db4ck1, 5 days ago
- Rated 5 out of 5by Firefox user 19438528, 5 days ago
- Rated 5 out of 5by mtzfox, 5 days agoSwitched to Proton Pass from Bitwarden after it got worse. Proton Pass has great features and this add-on works well consistently in my browser. Easy to use, great features, good encryption. The new password management standard.
- Rated 5 out of 5by Vidath Kappagoda, 6 days ago
- Rated 5 out of 5by Firefox user 12913345, 6 days ago
- Rated 5 out of 5by TulpaR, 6 days ago
- Rated 5 out of 5by Whocares, 7 days ago
- Rated 5 out of 5by Firefox user 20081127, 8 days ago
- Rated 5 out of 5by Firefox user 20080812, 8 days ago
- Rated 5 out of 5by Guillaume Pierron, 8 days ago