Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One, Nathan, Nick M
Review by psychomuse
Rated 1 out of 5
by psychomuse, 6 years agoUpdate: Let me just start with my latest review of this extension- it's mostly broken. Not sure if it's simply related to FIrefox updates, but this extension rarely works these days. It's much more trouble than it's worth. I can no longer recommend its use.
Sadly, there is no other way (that I know of) to generate virtual card numbers without using the extension. So, that means the virtual cards feature is generally not available now.
It's disturbing that a company like Capital One would allow one of their financial products/services to be so unreliable.
Old review:
As usual, reviews are all love or hate (1 star or 5 star). Such absolutism (all-or-nothing think) is rarely useful to anyone. So, first, throw out all of the 1's and 5's and dig deeper into the reviews that have actual thoughtful analysis of the product.
In this particular experience, the Capital One add-on, Eno, is wonderfully useful... when it works. For me, a frequent online shopper, it provides two things I value highly: convenience and security. I love having it available at shopping sites, with all the info I need to complete the purchase. I don't have to look up my card info and manually fill it in. Very nice.
Sadly, some updates to Firefox and a few sites' code break the add-on. But I've found this to be true of many of the add-ons I use. Anytime an app or an operating system pushes out an update, it's not uncommon for software that interacts with it to break or have issues. So, this is not a particular sin of this add-on. It applies to many add-ons.
Most importantly, I love Eno and the feature from Capital One to use a virtual number. The add-on just makes it easier to use. One can still interact with the Capital One website to manage their virtual numbers. Due, once again to occasional breaks from browser updates or particular sites, I have had to get creative when using the feature. This can be frustrating.
It's not perfect, but overall, it works more than it doesn't, and the ability to generate a one-time use number is invaluable when it comes to online security. Keep in mind, the virtual number feature is very flexible. You can keep using the number for that particular site, but lock it, so it's only usable when you allow it, you can just delete it, or leave it unlocked for one particular merchant only (e.g. for a subscription).
If you're not using a virtual number, you are asking to be hacked. Get this add-on, take a deep breath when it breaks from time to time, and feel a whole lot better when you use your credit card online.
Sadly, there is no other way (that I know of) to generate virtual card numbers without using the extension. So, that means the virtual cards feature is generally not available now.
It's disturbing that a company like Capital One would allow one of their financial products/services to be so unreliable.
Old review:
As usual, reviews are all love or hate (1 star or 5 star). Such absolutism (all-or-nothing think) is rarely useful to anyone. So, first, throw out all of the 1's and 5's and dig deeper into the reviews that have actual thoughtful analysis of the product.
In this particular experience, the Capital One add-on, Eno, is wonderfully useful... when it works. For me, a frequent online shopper, it provides two things I value highly: convenience and security. I love having it available at shopping sites, with all the info I need to complete the purchase. I don't have to look up my card info and manually fill it in. Very nice.
Sadly, some updates to Firefox and a few sites' code break the add-on. But I've found this to be true of many of the add-ons I use. Anytime an app or an operating system pushes out an update, it's not uncommon for software that interacts with it to break or have issues. So, this is not a particular sin of this add-on. It applies to many add-ons.
Most importantly, I love Eno and the feature from Capital One to use a virtual number. The add-on just makes it easier to use. One can still interact with the Capital One website to manage their virtual numbers. Due, once again to occasional breaks from browser updates or particular sites, I have had to get creative when using the feature. This can be frustrating.
It's not perfect, but overall, it works more than it doesn't, and the ability to generate a one-time use number is invaluable when it comes to online security. Keep in mind, the virtual number feature is very flexible. You can keep using the number for that particular site, but lock it, so it's only usable when you allow it, you can just delete it, or leave it unlocked for one particular merchant only (e.g. for a subscription).
If you're not using a virtual number, you are asking to be hacked. Get this add-on, take a deep breath when it breaks from time to time, and feel a whole lot better when you use your credit card online.
Developer response
posted 6 years agoThank you SO much for sharing your feedback with us! We'll make sure to pass this along to our dev team. We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. If you have any specific issues feel free to get in touch with our social media team on Twitter: @AskCapitalOne or on our official Facebook page. Thanks again!
727 reviews
- Rated 1 out of 5by Kara, a month agoGarbage. Asks to login, then doesn't login. Is this even legit from Capital One or is it something that is just harvesting credentials?
- Rated 1 out of 5by Firefox user 18618284, a month agoConstantly freezes on "Checking session" or "Looking for virtual cards" and needs pages to be refreshed upwards of 10 times to use a card. Truly a horrible app.
- Rated 2 out of 5by Firefox user 19995848, 2 months agoEno used to be really good, but no matter how many times I've uninstalled and reinstalled it over the last year, it almost never works. The extension disregards my request to stay logged in, so every time I try to use it, I need to log in, and then the window just hangs forever on 'checking session.' Just to damage my own sanity, I've left windows open for 30+ minutes, and still, it never logs in. Kind of amazing, honestly.
- Rated 1 out of 5by Firefox user 18388044, 2 months agoTHIS ENO APP FROM CAPITAL ONE REQUIRES ME TO ALLOW THEM TO SEE EVERY WEBSITE I VISIT. I don't want to give that much of my personal data no matter what, and especially to give it to them for free.
- Rated 5 out of 5by Firefox user 14066746, 2 months agoIt works nearly everywhere I have used it, and the copy/paste works on sites where it doesn't work automatically. I moved to Capital One to get virtual cards, and I didn't know how easy it would be to use.
- Rated 5 out of 5by Firefox user 19817627, 5 months ago
- Rated 5 out of 5by Firefox user 19785388, 5 months ago
- Rated 3 out of 5by Alex, 5 months ago
- Rated 1 out of 5by Firefox user 15683290, 6 months ago
- Rated 1 out of 5by Firefox user 19707771, 7 months ago
- Rated 4 out of 5by Firefox user 14739295, 9 months agoWhen Eno works, it's great. Eno doesn't work on every website, e.g. Home Depot. In these cases, you can generate a virtual number on the Cap One website then paste it in to the merchant site.
- Rated 3 out of 5by Firefox user 19413814, a year ago
- Rated 4 out of 5by Firefox user 15119382, a year agoWorks most of the time. Very handy to generate CC and I can shut them off too which has saved me numerous times from unscrupulous vendors
- Rated 5 out of 5by iceui2, a year agothis is not perfect by any means, but no other credit card provider offers this service of being able to use a new virtual card for each merchant. So I'm giving this 5 stars.
- Rated 5 out of 5by Firefox user 19149068, a year ago
- Rated 1 out of 5by Michael Sheldon, a year agoUsed to work, gradually became less and less reliable. works almost never now. Frequently stalls on login, retrieving card, etc. Will offer up a card for certain sites, then reject the transaction for being the wrong site. Finally just uninstalled it.
- Rated 1 out of 5by Recolic Keghart, a year agoSimply doesn't work. Stuck at " I'm checking on your number now "
- Rated 1 out of 5by Firefox user 19101397, a year agoDoes not work. Asks for my phone number then spams the console with unhandled exceptions while it loads indefinitely
- Rated 4 out of 5by Pete, a year ago
- Rated 5 out of 5by Firefox user 14540381, a year ago
- Rated 5 out of 5by Firefox user 19032910, a year ago
- Rated 1 out of 5by Firefox user 19012908, a year ago
- Rated 1 out of 5by Firefox user 19016345, a year agoThis app is janky, and considering how much $$$ CapitalOne has at it's disposal, there no good excuse. It freezes up with every use. You need to keep signing into your Capital One account. And it doesn't auto-populate the newly created card into the online shop. You need to copy and paste it all manually from the CapitalOne website. It has not been updated for A WHOLE YEAR, so who knows if it's secure.